Privacy Policy

Last update: 22/08/2025

1. Introduction

Slo ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and Belgian privacy laws.

2. Data controller

Slo, registered in Belgium with BE 1010 978 738, is the data controller responsible for the processing of your personal data. If you have any questions about this policy or how we handle your personal data, you can contact us at: hello@slo.eco

3. Personal data we collect

We collect and process different types of personal data depending on your interaction with our website and services, including:

Contact information: Name, email address, phone number, and postal address when you contact us or sign up for our services.
Technical data: IP address, browser type, operating system, and other technical details when you visit our website.
Usage data: Information about how you use our website, including pages visited, time spent on the site, and interaction with content.

4. How we use your personal data

We process your personal data for the following purposes:

To provide services: to respond to your inquiries, provide the services you request, and manage our relationship with you.
To improve our website: to analyze how you use our website and services, allowing us to improve functionality and user experience.
For marketing purposes: to send you information about our services, news, and events, provided you have given your consent.
Legal compliance: to comply with legal obligations, such as record-keeping and responding to legal requests.

5. Legal basis for processing

We process your personal data based on the following legal grounds:

Consent: when you have provided your consent for us to process your data for specific purposes, such as receiving marketing communications.
Contractual necessity: when the processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.
Legal obligation: when we are required to process your data to comply with a legal obligation.
Legitimate interests: when processing is necessary for our legitimate interests, such as improving our services, provided this does not override your rights.

6. Data sharing and disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your data with the following entities:

Service providers: third-party companies that provide services on our behalf, such as IT support, marketing, and data analysis. These service providers are bound by contractual obligations to keep your data secure and use it only for the purposes we specify.
Legal authorities: we may disclose your data to law enforcement or other governmental authorities if required by law or in response to legal proceedings.

7. International data transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission or other legally acceptable mechanisms.

8. Data retention

We retain your personal data only for a maximum of 8 years to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of data and the specific legal or business requirements.

9. Your rights

Under the GDPR and Belgian data protection laws, you have certain rights regarding your personal data:

Right to access: you have the right to request access to the personal data we hold about you, including obtaining a copy of your data.
Right to rectification: you have the right to request the correction of any inaccurate or incomplete personal data we hold about you.
Right to erasure: you have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable).
Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to its processing.
Right to data portability: you have the right to request the transfer of your personal data to another controller in a structured, commonly used, and machine-readable format.
Right to object: you have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on our legitimate interests.
Right to withdraw consent: if we process your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at hello@slo.eco. We may need to verify your identity before fulfilling your request.

10. Security of your data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Cookies and tracking technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and personalize content.

11.1. Types of cookies we use
- Essential cookies: these cookies are necessary for the website to function and cannot be switched off in our systems.
- Analytical/performance cookies: these cookies allow us to monitor and analyze web traffic and user behavior to improve our website's performance.
- Functional cookies: these cookies enable enhanced functionality and personalization, such as remembering your preferences.

11.2. Managing cookies
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of our website.

12. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données):

website: www.gegevensbeschermingsautoriteit.be
address: Drukpersstraat 35, 1000 Brussels, Belgium
phone: +32 (0)2 274 48 00
email: contact@apd-gba.be

13. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

14. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@slo.eco

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.